Commissary Support Clerk Customer Service & Call Center - Tobyhanna, PA at Geebo

Commissary Support Clerk

4.
2 9 hours ago Full Job Description Duties Position responsibilities include:
Performs basic account maintenance procedures to ensure files, logs, and reports are complete.
Ensures adequate stock and operating supplies are maintained.
Operates computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
Verifies receipts against invoices.
Positions will be filled under the DoD DHA for Domestic Defense Industrial Base (DIB) Facilities and the Major Range and Test Facilities Base (MRTFB) and are subject to the restrictions of the DoD referral system for displaced employees.
Requirements Conditions of Employment ? Must be a U.
S.
citizen or U.
S.
national.
If selected, proof of citizenship is required.
? Must meet the minimum age requirement.
See the Additional Information section.
? Male applicants born after December 31, 1959, must be registered with the Selective Service or exempt from registration.
? A background investigation is required for all new hires.
Appointment is subject to favorable adjudication and/or fingerprint check.
? Appointment is subject to successful E-Verify check.
Federal law requires identity and employment authorization verification of all new hires in the U.
S.
Learn more at https:
//www.
e-verify.
gov/.
? Must be able to obtain and maintain the security clearance required by the position.
? Direct deposit of pay is required.
? May be subject to a 2 year probationary period.
? Physical Requirement:
Occasional walking, stooping, bending, and carrying and lifting of items without assistance (e.
g.
boxes of copier paper) weighing up to 25 pounds and stocking of light items.
Work Environment:
Most of the work is performed in an office setting with normal heating and cooling systems.
Qualifications Applicants must meet qualifications and requirements by the announcement closing date.
The Office of Personnel Management (OPM) defines the qualifications for this position under the Group Coverage Qualification Standards for Clerical and Administrative Support Positions.
To qualify, your application package must show that you possess one of the following:
(1) One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience) such as handling bulky/heavy items, operating a cash register, assisting customers, and maintaining stock levels, OR (2) Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college or university, OR (3) A combination of experience and education that equals 100% of the qualification requirements.
To compute the percentage of experience and education you have that meets the qualification requirements, divide your total months of experience by 12.
Then divide your semester hours by 60.
The sum of the two percentages must equal 100%.
Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Examples of general experience include progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of Commissary Support Clerk.
Education Education used to qualify for this position must be from an accredited school or educational institution recognized by the U.
S.
Department of Education and a copy of your transcript is required as part of your application package.
For the application process, unofficial transcripts are acceptable if they contain the applicant's name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned.
Failure to provide transcripts will result in you being rated ineligible for this position.
If selected, you must provide an official transcript before we set your entrance on duty date.
Foreign Education.
If using education completed in foreign colleges or universities to meet the qualification requirements, you must show a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.
S.
education program or show that a U.
S.
accredited college or university has given full credit for the foreign courses.
Additional information Applicants with a Permanent Resident Card (aka Green Card) are authorized to live and work in the U.
S.
but are not eligible for employment in positions requiring U.
S.
citizenship.
This position requires U.
S.
citizenship.
The minimum age requirement is generally 18 years of age.
Employing those under 18 may be possible under certain circumstances.
If under 18 years of age, ensure you provide documentation showing how you are eligible.
Previous or current financial difficulty does not automatically remove you from consideration for a position.
Position does not meet the DoD criteria for re-employing former Federal employees who are retired.
Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
We encourage you to review the Safer Federal Workplace information regarding COVID-19.
Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
The work is primarily sedentary and performed in an office setting.
Incumbent may walk in the commissary areas as necessary to obtain and/or share information and to conduct inventories and stocking duties.
Incumbent may be subject to shift work, irregular tours of duty, and weekend work.
Overtime:
Occasionally Fair Labor Standards Act:
Nonexempt Covered by Bargaining Unit:
Yes Obligated:
No Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
We review your application package (i.
e.
, resume, questionnaire responses, and transcripts (as needed)) to determine your qualifications and verify you meet the stated position requirements (e.
g.
, physical requirements).
If your application package lacks any of the information necessary to make these determinations, or the information is illegible, you will not be considered.
We will not make assumptions.
We send qualified applicants to the hiring manager for selection consideration.
A qualified applicant is one who meets the qualifications and the stated requirements.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Required:
Resume, completed questionnaire, and transcripts (as needed).
Resume.
Must contain the following:
Your name and contact information (full address and telephone number), and For each position listed, the employment beginning and ending dates (month/year to month/year or month/year to present); number of hours worked per week; position title; pay plan, series, and grade level (for federal positions), and a narrative description of the job duties you performed.
We use your resume to determine your qualifications.
We strongly encourage you to use the USAJOBS resume builder to assure you include all required information.
We review only the last resume received.
Illegible documents are not considered.
You are ineligible for consideration if (1) you include links to social media, inappropriate material or content, personal information such as age, gender, religion, social security number, race, etc.
on your resume, (2) include a photo on any document within your application package (resume included), and/or (3) your resume lacks any required information.
Transcripts.
Required if relying on education to meet the qualifications.
Questionnaire.
Preview the questionnaire at https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11844947.
Supporting Documents.
As applicable.
Though not required as part of your application package, we encourage you to include them since they will be necessary if selected.
Veterans:
DD214 showing character of service.
The Member 4 copy provides this information and is preferred.
Also, 30% or more disabled veterans include a completed SF15, Application for 10-point Veterans' Preference, and a copy of your VA letter (dated 1991 or later) certifying your total service-connected disability of 30% or more.
Future military retirees include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 if available .
If DD214 not available, submit a certification document or a copy of your retirement letter.
Future military separatees include a copy of their terminal leave request, if applicable, AND a copy of most recent DD214 OR a certification document OR a copy of most recent active duty orders.
A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed.
The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins.
This document is sometimes called a Statement of Service.
Notes for veterans:
1.
Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.
2.
Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.
S.
C.
3326.
Interchange Agreement applicants:
Copy of your latest personnel action (the equivalent of a Notification of Personnel Action (SF50)).
Current or former federal employees:
Copy of your most recent SF50 showing your current position title pay plan-series-grade, tenure and position occupied.
All current Department of Defense (DoD) employees can access MyBiz and/or eOPF to obtain copies of their SF 50s.
Military Spouses:
You must be the spouse of an active duty member of the armed forces.
Military Spouse PPP Self-Certification Checklist AND proof of marriage to the military service member (e.
g.
, marriage certificate, marriage license), AND a copy of the military member's PCS orders.
ICTAP:
A copy of your agency specific ICTAP eligibility notice or a copy of your separation personnel action form AND a copy of your most recent performance appraisal AND a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location.
Separation personnel actions do not include a certificate/notice of expected separation.
How to Apply To begin, click Apply Online to access an online application.
Follow the prompts to select your resume, required documents, and/or other supporting documents.
You need to be logged in to your USAJOBS account or you may need to create a new account.
You will be taken to an online application.
Complete the online application and submit your complete application package by 11:
59 PM ET on 03/06/2023.
Uploading documents to USAJOBS does NOT ensure the documents were accepted into the application system.
To verify the status of your application log into your USAJOBS account, select the Application Status link, and then select the More Information link for this position.
The Application Status page displays the status of your application, the documentation received and processed, and the responses you submitted.
It may take several hours for your uploaded documents to clear the virus scan process.
You will be notified whenyour application is received.
Agency contact information DeCA DE East Servicing Team Phone 614-692-3911 Fax 215-516-6113 Email DECADEEASTInquiries@dla.
mil Address Defense Commissary Agency East 1300 E Avenue Fort Lee, VA 22380 US Next steps At various points you receive notices regarding your application status.
Your notices are posted to your USAJOBS account and sent via email.
You receive a notice of receipt after you complete the application process.
You receive another notice after we review your application package.
You receive a notice if you are referred to the hiring manager for selection consideration.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants.
You can expect to receive a final notice after the hiring agency makes a decision.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents Required:
Resume, completed questionnaire, and transcripts (as needed).
Resume.
Must contain the following:
Your name and contact information (full address and telephone number), and For each position listed, the employment beginning and ending dates (month/year to month/year or month/year to present); number of hours worked per week; position title; pay plan, series, and grade level (for federal positions), and a narrative description of the job duties you performed.
We use your resume to determine your qualifications.
We strongly encourage you to use the USAJOBS resume builder to assure you include all required information.
We review only the last resume received.
Illegible documents are not considered.
You are ineligible for consideration if (1) you include links to social media, inappropriate material or content, personal information such as age, gender, religion, social security number, race, etc.
on your resume, (2) include a photo on any document within your application package (resume included), and/or (3) your resume lacks any required information.
Transcripts.
Required if relying on education to meet the qualifications.
Questionnaire.
Preview the questionnaire at https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11844947.
Supporting Documents.
As applicable.
Though not required as part of your application package, we encourage you to include them since they will be necessary if selected.
Veterans:
DD214 showing character of service.
The Member 4 copy provides this information and is preferred.
Also, 30% or more disabled veterans include a completed SF15, Application for 10-point Veterans' Preference, and a copy of your VA letter (dated 1991 or later) certifying your total service-connected disability of 30% or more.
Future military retirees include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 if available .
If DD214 not available, submit a certification document or a copy of your retirement letter.
Future military separatees include a copy of their terminal leave request, if applicable, AND a copy of most recent DD214 OR a certification document OR a copy of most recent active duty orders.
A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed.
The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins.
This document is sometimes called a Statement of Service.
Notes for veterans:
1.
Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.
2.
Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.
S.
C.
3326.
Interchange Agreement applicants:
Copy of your latest personnel action (the equivalent of a Notification of Personnel Action (SF50)).
Current or former federal employees:
Copy of your most recent SF50 showing your current position title pay plan-series-grade, tenure and position occupied.
All current Department of Defense (DoD) employees can access MyBiz and/or eOPF to obtain copies of their SF 50s.
Military Spouses:
You must be the spouse of an active duty member of the armed forces.
Military Spouse PPP Self-Certification Checklist AND proof of marriage to the military service member (e.
g.
, marriage certificate, marriage license), AND a copy of the military member's PCS orders.
ICTAP:
A copy of your agency specific ICTAP eligibility notice or a copy of your separation personnel action form AND a copy of your most recent performance appraisal AND a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location.
Separation personnel actions do not include a certificate/notice of expected separation.
Help This job is open to The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agency This is a direct hire authority (DHA) announcement to recruit and appoint qualified candidates to positions in the competitive service.
Neither traditional applicant rating and ranking nor traditional veterans' preference rules apply.
Qualified applicants, including veterans and military spouses, are considered.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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