Operations Manager II

About FedEx Supply Chain
FedEx Supply Chain, a
subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics
industry offering a diverse service portfolio that enables commerce for
businesses. With a proven track record of innovation and operational
excellence, FedEx Supply Chain takes a consultative approach to optimize
logistics processes, implement innovative technology and drive continuous
improvement. By leveraging best practices and the world-renowned FedEx network,
FedEx Supply Chain delivers leading solutions that provide flexibility, enable
scalability and improve cost-effectiveness for customers. Through more than
11,000 employees, 130 operations and 35 million square feet of warehouse space,
FedEx Supply Chain manages nearly 150 million packages and processes 358
million returns each year. For more information, go to supplychain.fedex.com.
We Have?
A strong FedEx brand
consistently ranked among the world?s most admired and trusted employers.
A top notch leadership team
with the experience needed to grow and develop your career.
An open mind for new ideas and
creative methods.
A strong compensation and
benefits package, including health, vision, dental, 401k with a strong
match and much more!
The Operations Manager
is responsible for the safe execution of daily operational plans and
strategies, to manage, lead and allocate resources, disseminate information to
teammates, ensure compliance with key processes while achieving safety,
quality, efficiency and financial KPI?s.
Primary Responsibilities
Manages at least 2
managers in operations.? Management
responsibilities include, but are not limited to hiring, coaching, skills
development, recognition and rewards, staff productivity and performance management
to include disciplinary actions up to and including termination.? Identify and coordinate
daily activities of a 500 FTE facility; inspire your team to achieve desired
results in productivity, teamwork, safety, quality, and job knowledge.?
Must have experience
working in complex, multi-divisional, multi-tenant, High Peak Temp Volume,
Multiple lines of business, highly automated and 1M square feet operation.?
Directing the
operational aspects of the facility.?
Knowing and evaluating
operational productivity goals, monitoring daily and ensuring goals are
achieved on all shifts.?
Ensuring/reinforcing the
Company teammate culture is being fostered in the facility.?
Assuring the attainment
of facility production, quality and safety objectives.?
Reviewing and assuring
the accuracy of required production and inventory reports.?
Coordinating and
conforming to the operational aspects of the Company's Core Excellence Program
and audit regularly to ensure full compliance.?
Planning, monitoring and
managing actual performance against operational portions of the budget; this
includes, but is not limited to, proper management of departmental staffing
levels, overtime and overall operational headcount.?
Leading operational
initiatives to ensure inventory accuracy goals are met.?
Ensuring shipment and
loading accuracy on all shifts.?
Implementing process
improvement programs utilizing Quality Driven Management methodologies.?
Providing assistance to
the General Manager on special projects as required.?
Collaborate across
departments to drive optimal productivity; foster an environment in which
diverse backgrounds are respected and valued.?
Ensure performance plans
are set, maintained, and continuously improved; generate creative solutions to
identify improvements in processes.?
Manage a safe workplace
by advocating safety training and accident preparedness.
You might be a great fit
Bachelor?s Degree in Logistics, Industrial Engineering
or other related operations discipline is preferred. Alternatively,
military rank at E-6-7/or O-2-O3.
A minimum of 6-8 years of supervisory experience,
preferably in a logistics environment responsible for WMS, QDM, LMS,
P&L and talent management.
In lieu of degree, military, high school diploma or GED
and 8 years of relevant experience.
Knowledge of healthcare regulations and requirements,
strongly preferred.
Demonstrated leadership qualities with ability to lead
other leaders.
Excellent organizational skills and the ability to
Experience with Six Sigma or quality management
methodologies and/or Green Belt certification preferred.
Strong analytical skills.
Previous team building experience preferred.Previous
budget planning and P/L exposure a plus.
Effectiveness ? Have positive and dynamic management
style, combined with superior communication skills and high credibility; able
to gain followership and attain buy-in from internal stakeholders; capable of
successfully navigating a complex organizational matrix.
Business Knowledge ? Thorough
understanding of relationships among markets, customers, competitors, and
financials, develops plans and ensures resources are in place to support the
Company?s strategic plan.
Change Management ? Acts as a change agent looking for opportunities to continually
improve processes and workplace. Values innovation, encourages creativity among
teammates, and is willing to take calculated risk to make positive change
happen. Regularly elicits new ideas from teammates and actively involves
him/her and others in change to ensure cooperation and commitment.
Talent Development and
Management ? Be a ?player-coach? and proven manager/developer
of people; capable of hiring, managing, developing and motivating strong teams.
Results Oriented ? Possess a collaborative, yet relentless approach to process
improvement and team management in order to achieve best in class results,
especially around cost, cycle time/throughput, and customer service.
Customer Management ? Develop, foster and grow positive and professional relationships
with executive level customers and colleagues.
Physical/Cognitive Requirements
With or without
1. Ability to
follow policies and procedures.
2. Ability to read,
write and interpret information.
3. Ability to add,
subtract, multiply and divide.
4. Ability to use
hands to finger, handle, or feel.
5. Ability to
sit/walk/stand for up to 10 hours per day.
6. Ability to
intermittently crawl, squat, climb, twist, bend, stoop, push or pull.
7. Must possess
visual acuity, i.e., close, distance, and color vision, depth perception and
the ability to adjust focus.
8. Ability to
lift/carry items less than 40 pounds.
Working Conditions
Work is performed in a
general warehouse environment on a concrete surface with adequate
lighting. Temperatures can be very hot during the summer months and very
cold during the winter months. Workspace can be very dusty and
occasionally noisy due to traffic of motorized vehicles operating.
If this isn?t the job
for you perhaps you have a friend who would be a perfect fit! Please send them
this link by clicking the "Share" icon above or have them apply
online by clicking here and searching our openings.
ADA ? FedEx Supply Chain will make reasonable
accommodations in compliance with the Americans with Disabilities Act of
1990. Reasonable accommodations are
available for qualified individuals with disabilities throughout the subsequent
application process.
FedEx Supply Chain is an
equal opportunity and affirmative action employer. Qualified applicants
will receive consideration for employment without regard to their race, color,
religion, national origin, sex, protected veteran status, disability, or any
other characteristic protected by law. FedEx Supply Chain participates in

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